What it is: The avoiding style of conflict management delays addressing the issue indefinitely. The client uses the information from the pitches to select their consultant. They each give a pitch outlining why they would be the ideal consulting firm to the client. Instead, both Doss Consulting and Consulting Experts care more about acquiring the new client.
Neither party is interested in maintaining a positive relationship. The competing style is best used when you care more about winning the disagreement than maintaining the relationship with the other parties.Įxample: Doss Consulting and Consulting Experts are competing for a new client. The goal is to control the outcome of the disagreement over maintaining a positive relationship with the other parties involved. What it is: The competing style of conflict management prioritizes the outcome over the relationship. They work together using a collaborative conflict management style to create a new marketing plan that Taylor agrees with and Megan thinks will be successful. It is important to both parties that they maintain the relationship as they have worked together successfully in the past and would like to do so in the future. Taylor and Megan disagree about the use of social media in the marketing plan. The collaborating style is best used when you care more about the relationships involved than winning the argument.Įxample: Taylor's Tailor Shop hired Megan's Marketing to assist with a marketing campaign. The goal is to meet all the needs of all parties involved in the conflict. What it is: The collaborating style of conflict management prioritizes the relationship over the outcome. There are five conflict management styles as follows: Collaborating Related: 9 Tips for Being Positive at Work Conflict management styles Some conflict management styles focus on maintaining the relationship between the parties involved at the expense of the outcome while others prioritize the outcome over relationships.
No one conflict management style will apply to every disagreement in the workplace. The style of conflict management you should use depends on the dispute in question. The goal of conflict management is to minimize negative factors and for the parties involved to come to an agreement and a place of resolve. Related: 4 Levels of Conflict and Tips for Managing Them Why are conflict management styles important?Ĭonflict management is the practice of handling or resolving disputes and arguments between multiple parties. In this article, we will explain why conflict management is important, the five styles of conflict management and how to select the appropriate conflict management style for the situation. Managing conflicts at work can be done effectively with the help of several conflict management styles. Workplace conflicts are a natural part of working with other people. Conflict is a part of our lives, personally and professionally.
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